Request for information - Ref No: FOI231207
Request
We received your request on 28 December 2023.
We have handled your request under the Freedom of Information Act (FOIA) 2000.
A copy of your request is set out in the extract below:
“I wish to make an FOI request. Please provide me with the following information for the financial years 2020/21, 2021/22, 2022/23.
All expenditure made by your organisation, in every facet of its operations and purview, on translation, interpretation, and language services.
Please provide the aggregated total spent by your organisation and then, if possible, please provide this broken down by particular function for which the service was carried out.”
Our response
I confirm that Ordnance Survey does hold the information you have requested.
I am pleased to provide you with the attached Excel spreadsheet (.xlsx) with regard to your request.
Internal review
Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:
Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS
Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:
- Failed to respond to your request within the time limits (normally 20 working days)
- Failed to tell you whether or not we hold the information
- Failed to provide the information you have requested
- Failed to explain the reasons for refusing a request
- Failed to correctly apply an exemption or exception
The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.
The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.
Appeal to Information Commissioner’s Office (ICO)
If you are still dissatisfied after our internal review, you can complain to the Information Commissioner’s Office (ICO). You should make complaints to the ICO within six weeks of receiving the outcome of an internal review. The easiest way to lodge a complaint is through the ICO website.